New in Outlook from JPtheGeek

Not sure about an email?
Ask Hawkeye.

Hawkeye is a button in Outlook that checks any email for phishing in a few seconds. If something's wrong, one click moves it out of your inbox and tells our team, so we can look into it and protect everyone else.

How to use it What the results mean
Hawkeye
Phishing

This email looks like phishing. Don't click links or open attachments.

Risk score 90 of 100
Move to Junk and report
Report only

Why we flagged it

  • The sender's domain imitates Microsoft (micros0ft-support).
  • A link goes to a site that isn't Microsoft's.
  • It pressures you to act within 24 hours.

How to use it

Three steps. About five seconds.

Use Hawkeye any time an email feels even a little off: an unexpected invoice, a password warning, a "quick favour" from your boss, a link you weren't expecting.

1

Open the email

Click the message in Outlook so it's showing in the reading pane. Don't click any links in it yet.

2

Click Hawkeye

Hawkeye opens beside the message and checks it. You'll see a result and the reasons behind it in plain English.

3

Report if it's suspicious

Choose Move to Junk and report. The email leaves your inbox and our team gets a ticket to review it.

Finding the button

Where Hawkeye lives in Outlook

Hawkeye works in Outlook on the web, the new Outlook for Windows and Outlook for Mac. Your JPtheGeek team switches it on for you, so there's nothing to download.

Outlook on the web & new Outlook

  1. Open an email.
  2. Click the Apps button at the top of the message, or the … menu.
  3. Choose Hawkeye.
  4. Tip: click the pin in the Hawkeye panel and it'll check each email you open.

Outlook for Windows & Mac

  1. Open an email.
  2. On the ribbon at the top, look for the Hawkeye button (it may sit under Apps).
  3. Click it to open the panel.
  4. Don't see it? Restart Outlook once. New buttons can take a few minutes to appear.

What the results mean

A clear answer, and the reasons why

Hawkeye checks who really sent the message, whether the sender's domain is impersonating a brand or your own company, where the links go, and whether the wording is trying to rush you.

Looks safe

No signs of phishing were found.

Carry on. Still have a doubt? Use Report anyway and we'll take a look.

Suspicious

Some warning signs, but not certain.

Don't click links or reply. Report it, or call us if it involves money or passwords.

Phishing

Very likely an attack.

Use Move to Junk and report. If Hawkeye is very sure, it moves the email to Junk for you.

Good habits

Signs to watch for, with or without Hawkeye

Hawkeye catches a lot, but you're the last line of defence. These are the tricks we see most.

"Act now or else"Deadlines, account suspensions and threats are designed to stop you thinking.
Asking you to sign inMicrosoft, your bank and your IT team won't email you a link to "verify your password".
A familiar name, a strange addressCheck the actual email address, not just the name. "Your CEO" from a Gmail account is a red flag.
Money or gift cardsChanged bank details, urgent wire transfers and gift-card requests: always confirm by phone first.

Questions

Good to know

What happens when I report an email?

A ticket goes to the JPtheGeek team with the details we need to investigate. If it's an attack, we can act across your company to keep others safe. You don't need to forward anything or fill in a form.

Does Hawkeye read all my email?

No. Hawkeye only checks the email you have open when the panel is showing. It can't send email on your behalf, and it can only move an email to Junk when you report it, or when it's very sure the email is phishing.

What if Hawkeye gets it wrong?

Tell us. Use Report anyway on any email you're unsure about, even one marked safe. Every report helps us tune Hawkeye for your company.

I already clicked a link or entered my password. Now what?

Don't worry, and don't wait. Call us on (317) 936-3300 right away. The sooner we know, the faster we can lock things down. Changing your password quickly makes a big difference.

Does it work on my phone?

Not yet. Hawkeye works in Outlook on the web, the new Outlook for Windows, and Outlook for Mac. On your phone, if something looks off, leave it and check it from your computer, or give us a call.

Questions? We're here.

Your JPtheGeek team is one call away, whether it's about Hawkeye or an email that just doesn't feel right.

Call (317) 936-3300